Resistance to wearables in the clinic space is to be expected. To this day, I have providers that complain that the electric blood pressure cuffs and digital thermometers aren’t as accurate as the old manual techniques. As a patient, I am also a bit nostalgic of the manual blood pressure cuffs and its big rubber … Read More
Mobile Patient Engagement and Digital Health
Incorporating Social Determinants of Health into Care
As we move towards value-based care and risk-based healthcare delivery and payment models, it becomes critical to understand how the social determinants of health (SDOH) play an essential role in population health. According to the World Health Organization (WHO), SDOH are defined as the conditions in which people are born, grow, live, work and age. … Read More
Implementing Patient-Reported Outcome Measures
Did you know that despite the shift to value-based reimbursements and patient-centered care that fewer than 20% of hospitals use Patient Reported Outcomes (PROs)? PROs are already a key component in the Merit-based Incentive Payment System (MIPS) in outpatient, but there has been greater resistance to implementing PROs in the inpatient space. A Health Catalyst … Read More
Why Healthcare Leaders Should Take Note of Digital Trends
It wasn’t too long ago that shopping online was taboo. Consumers had concerns of security and privacy issues with online purchasing. Then, Amazon revolutionized the online marketplace and changed the way we shop forever. Today, consumers add their credit card information online without a second thought and the expectation is that they can purchase goods … Read More
Overcoming the Challenge of Incorporating the Patient’s Voice into Care
Healthcare organizations invest a lot of time, energy and money into collecting patient feedback. Most use standardized measures like HCAHPS or patient reported outcome measures (PROMs). However, research shows that healthcare organizations struggle at incorporating the voice-of-the-patient to facilitate positive change in the patient experience. A recent NEJM Catalyst Insights Council survey found that 73% … Read More
Care Experience Live at NGPX 2017
We are excited to announce our participation at NGPX 2017 this week in San Diego, CA. Our Founder and CEO, Gautam Mahtani, will be presenting along with a panel including our COO, Kristin Bertrand, Phil Fegan, experienced CIO of leading healthcare organizations and Claudine Cangiano, Senior Director, Northwell Health. They will be presenting on Day … Read More
The Risk of Late Adoption of Mobile Engagement Strategies
While enjoying my Door Dash dinner delivery after my Uber had dropped me at the hotel, I came across a viral post on my LinkedIn Feed that struck me sideways: Technology is not the real disruptor, failure to adopt to it is. For me personally, these apps have created efficiencies in my life that allow … Read More
Demystifying Mobile Patient Engagement
The way we communicate is changing, but the way that we communicate with our patients is not. A recent Becker study concluded that ninety-three percent of adult patients are more likely to select a physician practice that offers email communication. Interestingly enough, in that same study, twenty-five percent of the participants said that they were … Read More