Incorporating Social Determinants of Health into Care

February 22, 2018By Gautam MahtaniMobile Patient Engagement and Digital Health 1 Comment

As we move towards value-based care and risk-based healthcare delivery and payment models, it becomes critical to understand how the social determinants of health (SDOH) play an essential role in population health. According to the World Health Organization (WHO), SDOH are defined as the conditions in which people are born, grow, live, work and age. … Read More

Implementing Patient-Reported Outcome Measures

January 5, 2018By Matthew CavalloMobile Patient Engagement and Digital Health

Did you know that despite the shift to value-based reimbursements and patient-centered care that fewer than 20% of hospitals use Patient Reported Outcomes (PROs)? PROs are already a key component in the Merit-based Incentive Payment System (MIPS) in outpatient, but there has been greater resistance to implementing PROs in the inpatient space. A Health Catalyst … Read More

Why Healthcare Leaders Should Take Note of Digital Trends

December 20, 2017By Matthew CavalloConsumerism in Healthcare, Mobile Patient Engagement and Digital Health 1 Comment

It wasn’t too long ago that shopping online was taboo. Consumers had concerns of security and privacy issues with online purchasing. Then, Amazon revolutionized the online marketplace and changed the way we shop forever. Today, consumers add their credit card information online without a second thought and the expectation is that they can purchase goods … Read More

Overcoming the Challenge of Incorporating the Patient’s Voice into Care

December 6, 2017By Gautam MahtaniMobile Patient Engagement and Digital Health

Healthcare organizations invest a lot of time, energy and money into collecting patient feedback. Most use standardized measures like HCAHPS or patient reported outcome measures (PROMs). However, research shows that healthcare organizations struggle at incorporating the voice-of-the-patient to facilitate positive change in the patient experience. A recent NEJM Catalyst Insights Council survey found that 73% … Read More

Care Experience Live at NGPX 2017

November 27, 2017By Gautam MahtaniArtificial Intelligence, Cognitive Computing and Machine Learning, Consumerism in Healthcare, Mobile Patient Engagement and Digital Health, Patient Journey Mapping and Cross Continuum Patient Engagement

We are excited to announce our participation at NGPX 2017 this week in San Diego, CA. Our Founder and CEO, Gautam Mahtani, will be presenting along with a panel including our COO, Kristin Bertrand, Phil Fegan, experienced CIO of leading healthcare organizations and Claudine Cangiano, Senior Director, Northwell Health. They will be presenting on Day … Read More